Refund & Returns Policy

1. Returns Eligibility
You may return items within 14 days of receipt if:

  • The item is unused and in original condition

  • The item is in original packaging

2. Non-Returnable Items

  • Used or installed electronic components

  • Custom programmed or modified units

  • Items damaged due to incorrect use

3. Faulty or Incorrect Items
If you receive a faulty or incorrect item:

  • Contact us within 48 hours of delivery

  • Provide proof (photos/videos if required)

  • We will arrange replacement or repair

4. Refund Process

  • Once returned and inspected, refunds will be processed within 5–10 working days

  • Refunds will be issued to the original payment method

5. Return Shipping

  • Customers are responsible for return shipping unless the item is faulty

  • We recommend tracked delivery

6. Restocking Fee
A restocking fee may apply for returned items (up to 20%).

7. Warranty Returns
Items under warranty will be repaired or replaced at our discretion.

8. Contact
Please contact us before returning any item to receive return instructions.

Refund Policy